Cancelling your plan
- Cancel at any time from the Plan screen in the app, or by writing to support@ajontecpost.com.
- After cancelling, no further payments are taken. Your plan stays active until the end of the month you have already paid for.
- Posts already approved for that period will still be published.
Refunds
- First payment: if you are not satisfied, request a refund within 7 days of your first payment. We refund the full amount if no post has been published, and a pro-rated amount for unused days if some posts have been published.
- Renewals: monthly renewal payments are not refunded, but you can cancel at any time to stop future payments.
- Service failure: if an approved post fails to publish because of a fault on our side and we cannot fix it, we will credit or refund the value of the missed posts.
- Duplicate or incorrect charges are refunded in full.
How refunds are paid
Approved refunds are sent to the original payment method through Razorpay within 5 to 7 working days. Your bank may take a few additional days to show the amount.
How to request a refund
Email support@ajontecpost.com with your registered email address and payment reference. We reply within 2 working days.